Everyday Emotional Intelligence : Big Ideas and Practical Advice on How to Be Human at Work

Harvard Business Review Staff; Richard E. Boyatzis; Sydney Finkelstein; Daniel Goleman; Annie McKee

Fundamental frameworks for emotional intelligence and how to apply them every day. According to research by Daniel Goleman, emotional intelligence has proved to be twice as important as other competencies in determining outstanding leadership. It is now one of the crucial criteria in hiring and promoti...